• Workflow Service Delivery OptionsUnderstand the workflow provisions around SharePoint, Office365, Windows Azure used to improve business process automation, collaboration and productivity.
  • Principles and Concepts of Information AssuranceRead how Service Delivery (automation, data governance, data processing, support), aligns to Information Assurance (IA) and concerns all content management systems.
  • Service Assurance in Office365Read how Office365 includes Service Assurance providing resources to carry out risk assessments and audits, and includes a wealth of reports covering security, and the relevant legislation.
  • Web Analytics is a RevolutionRead how Web Analytics improves the usability of the SharePoint solution, drives collaboration, boosts ROI (Return On Investment); and thus enhances the overall productivity of SharePoint users
  • Creating a Repeatable Solution Delivery ProcessRead how a usable SharePoint solution needs to take into consideration the service standards applicable like design, development, commonality, consistency, tools and cross platform standards.
  • Service Delivery and AutomationRead how automation of an enterprise solution including Maintainability, Availability, Resiliency and Supportability using multiple technologies requires an adoption of an suite that allows you flexibility.
Oh SharePoint, What Gets Supported?

Oh SharePoint, What Gets Supported?

Time for another support article, and I'll concentrate in this area for the next month or so since it is a key aspect of SharePoint Service Delivery, and crucial to sustaining SharePoint User Adoption. I put an article to the wonderful MS TechNet guys, and am so...

Office365 Service Status and SharePoint support

Office365 Service Status and SharePoint support

Am checking up on a friend who is using Office 365 within a team of 20 people, mainly for SharePoint 2013, and who relies on SharePoint support provided externally. My friend stated they want to ramp up the usage, but were concerned about service availability, and...

SharePoint Champions are Vital Roles

SharePoint Champions are Vital Roles

With every SharePoint solution being delivered, there is comes a change management effort that requires not only organizational, but also behavioural change on the part of the participants. You can set up the finest SharePoint solution on the planet, but if people do...

SharePoint 2010 Service Pack 2 Available

SharePoint 2010 Service Pack 2 Available

A key aspect of service delivery is the provision of updates to the SharePoint Platform, the key ones being Service Packs. Well, Service Pack 2 for SharePoint Server 2010 is now available. The pack addresses security, stability, and performance and provides better...

What is SharePoint? Video from Microsoft!

What is SharePoint? Video from Microsoft!

Microsoft have provided a great video clip explaining what SharePoint is. I think it is a really good advert for SharePoint, but at the same time, helps you demonstrate the collaboration features that enables SharePoint to solve information and collaborative...

Analysing Site Activity in SharePoint 2013

Analysing Site Activity in SharePoint 2013

Tracking site usage is a very important method of identifying and helping sustain user adoption of a SharePoint 2013 site. Using site usage statistics can help prove the take up of a new SharePoint site, identify shortfalls in the design, and indicates how searches...

SharePoint Site Security – A Best Practice Guide

SharePoint Site Security – A Best Practice Guide

No, security is not all about a Dalek yelling 'Exterminate' if you don't follow rules concerning access to information 🙂 Access to information can be controlled at many different levels within Sharepoint. The question of where best to implement control of user access...

Analysing Site Activity in SharePoint 2013

Opening Mind Manager Files in SharePoint

Summary Ok, time for a quick article as I am such a Mind Manager fan (you've probably have guessed because of the amount of Mind Manager outputs on my site)! The challenge for those using Mind Manager in SharePoint is that whenever they attempt to open a file in...