Understand the workflow provisions around SharePoint, Office365, Windows Azure used to improve business process automation, collaboration and productivity.
Read how Service Delivery (automation, data governance, data processing, support), aligns to Information Assurance (IA) and concerns all content management systems.
Read how Office365 includes Service Assurance providing resources to carry out risk assessments and audits, and includes a wealth of reports covering security, and the relevant legislation.
Read how Web Analytics improves the usability of the SharePoint solution, drives collaboration, boosts ROI (Return On Investment); and thus enhances the overall productivity of SharePoint users
Read how a usable SharePoint solution needs to take into consideration the service standards applicable like design, development, commonality, consistency, tools and cross platform standards. 
Read how automation of an enterprise solution including Maintainability, Availability, Resiliency and Supportability using multiple technologies requires an adoption of an suite that allows you flexibility.
Office 365 Monitoring using System Centre Operations Manager
One of the most compelling challenges for Office 365 is centralised monitoring. Those working in the SharePoint arena will know only too well importance of monitoring and reporting across the platforms they manage. This is not simply from a technical but also from...
SharePoint Configuration Management
Platform Governance is there to help bridge the communications gap between the business and technological groups; ensure ROI, mitigate risks associated with IT Projects impacting SharePoint, and provide a key cog for SharePoint Service Delivery, capability of service....
Renewed into my SIXTH year as an MVP
Am pretty humbled and pleased as punch to be renewed today, July 1st 2016, as a SharePoint MVP for the SIXTH year running. A big thanks of course goes out to all I have managed to reach out to enabling me to share my expertise with others and help individuals maximize...
Cyber Security – a Service Delivery Context
Cyber security is about data loss prevention, detection and response. Service delivery includes ensuring the protection and managing the integrity of content through its lifecycle. This is cross platform, and cross industry, so in relation to whether you are using...
Delivering a SharePoint ‘Data at Rest’ Encryption Service
Compliance Importance Service delivery includes the protection and the integrity of content created. Like security, compliance is cross platform, cross industry. It does not matter whether you are simply using SharePoint, or using multiple platforms to service content...
What is Microsoft Office System Service Delivery?
This quick article is going to explain the basis of Microsoft Office Systems Service Delivery (centered a little on SharePoint, ahem) and why it is so important to have in your organization. Also, check out my book (on this link) which covers a lot more on this topic....
Web Analytics is a Revolution – Deciding the tool and management process
Introduction. Web analytics, is of course about, at its heart, about user journeys. Web Analytics is a subject of complete interpretation, and reminds me of the very famous quote by Mark Twain. To explain, Mark Twain popularized the saying in "Chapters from My...
7 ways of identifying a Super-Duper SharePoint Support Person
Look through the job advertisements for any online job site or computer journal for an indicator of what most organizations seems to regard as a key attribute of SharePoint support staff. The need, desire, and hunt for technical knowledge seems to jump out at you from...
Value Management in SharePoint – Part 1 of 3
This article, split into three blogs, goes into detail on describing Managing Value for SharePoint, and the basis of the two key tools to Managing Value. To help you understand the concepts, I will be drawing on real life projects and showing how using the techniques...
Creating a Repeatable SharePoint Solution Delivery Process
This is the second part of the article concerning the delivery of SharePoint solutions. I will start by recapping on why I have produced these set of free articles, which will combine into an e-Book soon, check out this article. In essence, a successful solution...
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