Azure AD Expiration Policy for Office 365 Groups is Generally Available

Office 365 groups expiration policies allow administrators to set an expiration timeframe for any Office 365 group. Once that timeframe is set, owners of these groups get notification emails reminding them to renew these groups if they still need them. Groups not renewed will automatically be deleted.  

Starting today, this feature is now Generally Available! 

We’ve listened to your feedback and made it even more intuitive for users to decide whether they want to renew their group. The newly redesigned notification emails now provide one-click access to the group content, and also allow the group to be deleted if it’s no longer needed.  

Office 365 groups expiration can be configured from the Azure Active Directory portal, as well as programmatically via Azure Active Directory PowerShell. Learn more about how to configure Office 365 groups expiration. For more information head over read the full announcement by Alex Simons over on the EMS Blog.

The Office 365 groups expiration policy feature will require an Azure AD Premium license for every user who is a member of an Office 365 group configured for expiration. Visit Office 365 Support for more licensing details.

Azure AD Expiration Policy for Office 365 Groups is Generally Available

Office 365 groups expiration policies allow administrators to set an expiration timeframe for any Office 365 group. Once that timeframe is set, owners of these groups get notification emails reminding them to renew these groups if they still need them. Groups not renewed will automatically be deleted.  

Starting today, this feature is now Generally Available! 

We’ve listened to your feedback and made it even more intuitive for users to decide whether they want to renew their group. The newly redesigned notification emails now provide one-click access to the group content, and also allow the group to be deleted if it’s no longer needed.  

Office 365 groups expiration can be configured from the Azure Active Directory portal, as well as programmatically via Azure Active Directory PowerShell. Learn more about how to configure Office 365 groups expiration. For more information head over read the full announcement by Alex Simons over on the EMS Blog.

The Office 365 groups expiration policy feature will require an Azure AD Premium license for every user who is a member of an Office 365 group configured for expiration. Visit Office 365 Support for more licensing details.

Introducing the Microsoft 365 Admin Center

Last year, at Inspire, we unveiled Microsoft 365, bringing together Office 365, Windows 10 and Enterprise Mobility + Security, to deliver a complete, intelligent and secure solution for the modern workplace. In October Microsoft 365 Business reached general availability, representing an integrated solution designed to simplify IT for small and medium-sized businesses.

We know that our customers, from small businesses to large enterprises, rely on the admin center for a broad set of activities. From an administration perspective, our vision for Microsoft 365 is to help simplify IT by unifying management across users, devices, apps and services. Today marks an important step in that vision as we are rolling out a new admin experience for Microsoft 365 enterprise customers. This will be a single place for admins to get started with Microsoft 365 and discover the breadth of management capabilities and experiences available to them.

Integrated into this admin center is both the new Microsoft 365 Security & Compliance Center, dedicated to providing security and compliance specialists with integrated management capabilities across Office 365, Windows, and EMS, as well as Microsoft 365 Device Management, dedicated to providing integrated device management capabilities across Intune, Office, and Windows. The Security and Compliance Center will be available shortly, with Device Management to follow afterwards. Please look forward to additional details.

Over the coming months we will continue investing in more integrated, streamlined administration experiences across Microsoft 365 to help organizations become more productive and secure while optimizing their IT resources. We will also continue to improve the admin’s user experience, so admins can complete their tasks faster and easier and get more done with their day.

For Microsoft 365 customers, once this is rolled out to your tenant, you will automatically have the new admin experience. You can login as you usually do, or navigate to admin.microsoft.com to try out the new admin experience.

Introducing the Microsoft 365 Admin Center

Last year, at Inspire, we unveiled Microsoft 365, bringing together Office 365, Windows 10 and Enterprise Mobility + Security, to deliver a complete, intelligent and secure solution for the modern workplace. In October Microsoft 365 Business reached general availability, representing an integrated solution designed to simplify IT for small and medium-sized businesses.

We know that our customers, from small businesses to large enterprises, rely on the admin center for a broad set of activities. From an administration perspective, our vision for Microsoft 365 is to help simplify IT by unifying management across users, devices, apps and services. Today marks an important step in that vision as we are rolling out a new admin experience for Microsoft 365 enterprise customers. This will be a single place for admins to get started with Microsoft 365 and discover the breadth of management capabilities and experiences available to them.

Integrated into this admin center is both the new Microsoft 365 Security & Compliance Center, dedicated to providing security and compliance specialists with integrated management capabilities across Office 365, Windows, and EMS, as well as Microsoft 365 Device Management, dedicated to providing integrated device management capabilities across Intune, Office, and Windows. The Security and Compliance Center will be available shortly, with Device Management to follow afterwards. Please look forward to additional details.

Over the coming months we will continue investing in more integrated, streamlined administration experiences across Microsoft 365 to help organizations become more productive and secure while optimizing their IT resources. We will also continue to improve the admin’s user experience, so admins can complete their tasks faster and easier and get more done with their day.

For Microsoft 365 customers, once this is rolled out to your tenant, you will automatically have the new admin experience. You can login as you usually do, or navigate to admin.microsoft.com to try out the new admin experience.

Shared Office codebase for Windows, Mac, iOS, and Android means more features for more users faster

Our most-popular Office 365 apps—Excel, PowerPoint, and Word—are designed for the modern workplace, with cutting-edge features like real-time co-authoring, AutoSave, and more. With our newest version of Office for Mac, version 16.9.0, we’ve extended these capabilities to Apple users; in fact, this release marks the first time in 20 years that Office shares the same codebase across Windows, Mac, iOS, and Android for core functionalities.

This achievement means users across platforms will gain access to new Office capabilities faster than ever. We’ll prioritize the release of these capabilities based on top customer requests and feedback, along with integration and validation considerations for each platform. All Office capabilities will be tailored to the platform’s specific UI, giving them a native feel, and take advantage of certain unique features, like the MacBook Pro’s Touch Bar.

Read on to learn more about new Mac capabilities available with this release, and in our latest release on iPad. Please note, some of these features require an Office 365 subscription. Such features are marked with an asterisk below.

Boost collaboration and ease-of-use across the core Office apps

With this release, co-authoring in PowerPoint and Word is more powerful than ever. You and your colleagues can create a PowerPoint presentation or edit a Word document on Mac in real-time, seeing each other’s changes as they happen. User flags indicate exactly which slide or sentence your colleagues are editing. For Excel, we’re excited to bring basic co-authoring to Excel for Mac users for the first time. In all the core Office apps, presence thumbnails show you who else is currently working in the file. We’ve extended these capabilities to Office Online, too, so you and your team can work together on files from virtually anywhere. Co-authoring is only available in files stored on OneDrive or SharePoint Online.

AutoSave*—All core Office apps are now equipped with AutoSave for files stored on OneDrive or SharePoint Online. AutoSave is exactly what it sounds like: Your file is automatically saved every few seconds. Plus, if other people are working in the same file, they can see your changes almost instantaneously. And if you need to roll back, simply check your file’s version history for a list of changes and access earlier copies. AutoSave can be switched on and off using a dedicated toggle button in the ribbon.

Get more data insights faster in Excel

New chart types—Excel’s multitude of charts and graphs has made it one of the world’s premier data analysis tools. Excel 2016 for Mac now includes even more chart types, including sunburst, treemap, histogram, waterfall, and more, to help you visualize your data in new, meaningful ways.

New worksheet functions*—We’ve introduced a pair of new worksheet functions, IFS and SWITCH, for Excel users on Mac to simplify data calculations. The IFS formula takes the place of multiple nested IF statements, making formulas with multiple conditions easier to comprehend. The SWITCH formula evaluates one value against a list of values, and returns the result corresponding to the first matching value.

Table slicers—Using slicers, you can filter table and PivotTable data to quickly curate only the information you need. Slicers also indicate the current filtering state, making it easy to understand what exactly is shown in a filtered table.

Faster calculations—We first introduced multithreaded recalculations in Excel 2007, and have since refined it to help calculations in Excel 2016 for Mac run even faster. To speed up formula outputs, Excel tries identifying parts of the calculation that can be recalculated concurrently on different threads. Read the article on multithreaded recalculations in the Microsoft Dev Center for examples and formula restrictions.

Keep your audience engaged with new PowerPoint features

Trim media*—The best PowerPoint presentations are those that use powerful imagery, instead of words, to convey a message. But what if that imagery is video or audio that’s too long to sensibility include in your presentation? The Trim tool in PowerPoint addresses this issue. With it you can cut unwanted content from the beginning and end of video and audio clips. This feature is only available for media you’ve inserted from your computer and not from the web.

QuickStarter*—If you’re building a research-heavy presentation, using QuickStarter is the perfect way to begin. QuickStarter creates an outline for you based on your presentation’s subject. After conducting initial research, the tool builds out several slides—a title slide, a table of content slides, one slide for each sub-topic, and more—that you can choose to keep or delete. The result is a set of slides that gives you a strong foundation for developing a detailed and factually accurate presentation.

Highlighted changes*—Part of the newly introduced co-authoring feature, PowerPoint automatically highlights changes others made to a shared presentation while you were away. This way, you can quickly see what was updated, when, and by who.

Laser pointer—Turn your mouse into a laser pointer to draw attention to specific parts of your PowerPoint while presenting. You can also change the color of the laser pointer to match the style of your presentation or company.

Do more on mobile in Word

Learning Tools*—Learning Tools in Word for iPad and Word Online was designed to help you improve your reading skills and word pronunciation. Perfect for students or non-native speakers, Learning Tools comes with a variety of features: Read Aloud lets you hear your document; Syllables breaks down words into syllables; Text Spacing increases the space between characters; Column Width reduces visual crowding so you can just focus on the words; and, Page Color gives you the option to change the background to a softer color.

Your feedback is important to us—it’s the primarily reason these capabilities were chosen for this release. Please visit our UserVoice sites for Excel, PowerPoint, and Word to submit your ideas for future features. We invite you to follow Microsoft Office on Twitter and Facebook for the latest news and helpful tips for getting the most out of your Office apps. You can also follow the social feeds for Excel (Twitter and Facebook) and PowerPoint (Twitter) for more specific updates.

* Feature requires an Office 365 on Mac subscription.

Shared Office codebase for Windows, Mac, iOS, and Android means more features for more users faster

Our most-popular Office 365 apps—Excel, PowerPoint, and Word—are designed for the modern workplace, with cutting-edge features like real-time co-authoring, AutoSave, and more. With our newest version of Office for Mac, version 16.9.0, we’ve extended these capabilities to Apple users; in fact, this release marks the first time in 20 years that Office shares the same codebase across Windows, Mac, iOS, and Android for core functionalities.

This achievement means users across platforms will gain access to new Office capabilities faster than ever. We’ll prioritize the release of these capabilities based on top customer requests and feedback, along with integration and validation considerations for each platform. All Office capabilities will be tailored to the platform’s specific UI, giving them a native feel, and take advantage of certain unique features, like the MacBook Pro’s Touch Bar.

Read on to learn more about new Mac capabilities available with this release, and in our latest release on iPad. Please note, some of these features require an Office 365 subscription. Such features are marked with an asterisk below.

Boost collaboration and ease-of-use across the core Office apps

With this release, co-authoring in PowerPoint and Word is more powerful than ever. You and your colleagues can create a PowerPoint presentation or edit a Word document on Mac in real-time, seeing each other’s changes as they happen. User flags indicate exactly which slide or sentence your colleagues are editing. For Excel, we’re excited to bring basic co-authoring to Excel for Mac users for the first time. In all the core Office apps, presence thumbnails show you who else is currently working in the file. We’ve extended these capabilities to Office Online, too, so you and your team can work together on files from virtually anywhere. Co-authoring is only available in files stored on OneDrive or SharePoint Online.

AutoSave*—All core Office apps are now equipped with AutoSave for files stored on OneDrive or SharePoint Online. AutoSave is exactly what it sounds like: Your file is automatically saved every few seconds. Plus, if other people are working in the same file, they can see your changes almost instantaneously. And if you need to roll back, simply check your file’s version history for a list of changes and access earlier copies. AutoSave can be switched on and off using a dedicated toggle button in the ribbon.

Get more data insights faster in Excel

New chart types—Excel’s multitude of charts and graphs has made it one of the world’s premier data analysis tools. Excel 2016 for Mac now includes even more chart types, including sunburst, treemap, histogram, waterfall, and more, to help you visualize your data in new, meaningful ways.

New worksheet functions*—We’ve introduced a pair of new worksheet functions, IFS and SWITCH, for Excel users on Mac to simplify data calculations. The IFS formula takes the place of multiple nested IF statements, making formulas with multiple conditions easier to comprehend. The SWITCH formula evaluates one value against a list of values, and returns the result corresponding to the first matching value.

Table slicers—Using slicers, you can filter table and PivotTable data to quickly curate only the information you need. Slicers also indicate the current filtering state, making it easy to understand what exactly is shown in a filtered table.

Faster calculations—We first introduced multithreaded recalculations in Excel 2007, and have since refined it to help calculations in Excel 2016 for Mac run even faster. To speed up formula outputs, Excel tries identifying parts of the calculation that can be recalculated concurrently on different threads. Read the article on multithreaded recalculations in the Microsoft Dev Center for examples and formula restrictions.

Keep your audience engaged with new PowerPoint features

Trim media*—The best PowerPoint presentations are those that use powerful imagery, instead of words, to convey a message. But what if that imagery is video or audio that’s too long to sensibility include in your presentation? The Trim tool in PowerPoint addresses this issue. With it you can cut unwanted content from the beginning and end of video and audio clips. This feature is only available for media you’ve inserted from your computer and not from the web.

QuickStarter*—If you’re building a research-heavy presentation, using QuickStarter is the perfect way to begin. QuickStarter creates an outline for you based on your presentation’s subject. After conducting initial research, the tool builds out several slides—a title slide, a table of content slides, one slide for each sub-topic, and more—that you can choose to keep or delete. The result is a set of slides that gives you a strong foundation for developing a detailed and factually accurate presentation.

Highlighted changes*—Part of the newly introduced co-authoring feature, PowerPoint automatically highlights changes others made to a shared presentation while you were away. This way, you can quickly see what was updated, when, and by who.

Laser pointer—Turn your mouse into a laser pointer to draw attention to specific parts of your PowerPoint while presenting. You can also change the color of the laser pointer to match the style of your presentation or company.

Do more on mobile in Word

Learning Tools*—Learning Tools in Word for iPad and Word Online was designed to help you improve your reading skills and word pronunciation. Perfect for students or non-native speakers, Learning Tools comes with a variety of features: Read Aloud lets you hear your document; Syllables breaks down words into syllables; Text Spacing increases the space between characters; Column Width reduces visual crowding so you can just focus on the words; and, Page Color gives you the option to change the background to a softer color.

Your feedback is important to us—it’s the primarily reason these capabilities were chosen for this release. Please visit our UserVoice sites for Excel, PowerPoint, and Word to submit your ideas for future features. We invite you to follow Microsoft Office on Twitter and Facebook for the latest news and helpful tips for getting the most out of your Office apps. You can also follow the social feeds for Excel (Twitter and Facebook) and PowerPoint (Twitter) for more specific updates.

* Feature requires an Office 365 on Mac subscription.

Announcing the General Availability of Microsoft Graph reporting APIs

General Availability of Microsoft Graph reporting APIs for retrieving Office 365 product usage data

The usage reports in the Office 365 admin center enable admins to understand their company’s usage across the Office 365 services. However, many of you have existing reporting solutions such as a company reporting application or a web portal in place. To assure that you can monitor your IT services in one unified location, the usage reporting APIs complement the usage reports and allow organizations and independent software vendors to incorporate Office 365 usage data into their existing reporting solutions. Using these APIs, you can retrieve the data available in all of the usage reports, including organization level summaries per service, entity level (user, sites, accounts) usage information for reporting periods of the last 7/30/90/180 days, and daily activity aggregates.

Get started with the new APIs

The new APIs are available now, and any user with global admin, product admin rights (for Exchange, Skype for Business and SharePoint), or a reports reader role can retrieve data through these APIs.

You can leverage the Microsoft Graph documentation for the reporting API and submit feature requests by asking or voting on an idea on UserVoice. Please submit questions by posting them on Stack Overflow and tagging microsoftgraph.

With this announcement, we are announcing the deprecation of the following APIs within the Office 365 Reporting Web Service: ConnectionbyClientType, ConnectionbyClientTypeDetail, CsActiveUser, CsAVConferenceTime, CsP2PAVTime, CsConference, CsP2PSession, GroupActivity, MailboxActivity, GroupActivity, MailboxUsage, MailboxUsageDetail, StaleMailbox and StaleMailboxDetail.

We will remove these APIs, as well as any related PowerShell cmdlets, on January 29, 2018.

If you are currently using APIs or any of the related PowerShell cmdlets from the Office 365 Reporting Web Service, please start planning the migration of any subsystems within your organization.

Below is a summary of the APIs and cmdlets that will be deprecated.

Announcing the General Availability of Microsoft Graph reporting APIs

General Availability of Microsoft Graph reporting APIs for retrieving Office 365 product usage data

The usage reports in the Office 365 admin center enable admins to understand their company’s usage across the Office 365 services. However, many of you have existing reporting solutions such as a company reporting application or a web portal in place. To assure that you can monitor your IT services in one unified location, the usage reporting APIs complement the usage reports and allow organizations and independent software vendors to incorporate Office 365 usage data into their existing reporting solutions. Using these APIs, you can retrieve the data available in all of the usage reports, including organization level summaries per service, entity level (user, sites, accounts) usage information for reporting periods of the last 7/30/90/180 days, and daily activity aggregates.

Get started with the new APIs

The new APIs are available now, and any user with global admin, product admin rights (for Exchange, Skype for Business and SharePoint), or a reports reader role can retrieve data through these APIs.

You can leverage the Microsoft Graph documentation for the reporting API and submit feature requests by asking or voting on an idea on UserVoice. Please submit questions by posting them on Stack Overflow and tagging microsoftgraph.

With this announcement, we are announcing the deprecation of the following APIs within the Office 365 Reporting Web Service: ConnectionbyClientType, ConnectionbyClientTypeDetail, CsActiveUser, CsAVConferenceTime, CsP2PAVTime, CsConference, CsP2PSession, GroupActivity, MailboxActivity, GroupActivity, MailboxUsage, MailboxUsageDetail, StaleMailbox and StaleMailboxDetail.

We will remove these APIs, as well as any related PowerShell cmdlets, on January 29, 2018.

If you are currently using APIs or any of the related PowerShell cmdlets from the Office 365 Reporting Web Service, please start planning the migration of any subsystems within your organization.

Below is a summary of the APIs and cmdlets that will be deprecated.

Data protection beyond backup and recovery with Office 365

Protecting your data against file corruption , data loss, and malicious intent is a top priority for Microsoft, and an integral part of the Office 365 service. Our approach to data protection goes beyond high availability and disaster recovery scenarios. Resiliency and recoverability are built into the service.

Even if a traditional backup solution provides recovery options to address file corruption, deletion, and malicious attacks, it won’t necessarily help you recover quickly from such incidents. Research shows that it can take months to detect the presence of an attacker an organization’s network. Given this, a backup and restore solution could be a potential area of attack, and could further broaden the scope of attack into your disaster recovery environment. Additionally, all backup data would need to be throuroughly cleansed before it could be leveraged as a viable restore option. Gartner predicts that by 2020, 30% of organizations targeted by major cyberattacks will spend more than two months cleansing backup systems and data, resulting in delayed recoveries.[i]

With this in mind, Office 365 has moved beyond the backup and restore solutions that were first established in on-premises environments. Microsoft invests deeply in providing a holistic in-place solution that both keeps multiple copies of your data across multiple locations, and enables you to develop upfront policies for prevention and detection. These policies can be enforced manually and automatically at multiple levels of granularity, including via intelligent location-based classification, patterns, or sensitive types of content.

In addition to the inherent versioning and recycling capabilities provided by applications like Exchange, SharePoint, and OneDrive, Office 365 provides comprehensive solutions to help keep your data safe from both human error as well as malicious attacks:

• Data Loss Prevention helps customers to identify, monitor and protect sensitive data through deep content analysis.
• Exchange Online Protection provides robust email protection against spam, known viruses and malware.
• Advanced Threat Protection extends Exchange Online Protection by safeguarding your Office 365 environment (email, Word, Excel, Powerpoint, SharePoint, OneDrive, and Teams) from today’s most sophisticated unknown threats leveraging behavioral analysis and machine learning techniques to mitigate malicious content. ATP also provides real time, time-of-click protection against malicious URLs, and rich reporting and tracking capabilities, so you can gain critical insights into who is being targeted in your organization and the category, volume, and frequency of attacks you are facing.
• Threat Intelligence provides interactive tools to analyze prevalence and severity of threats in near real-time, real-time and customizable threat alert notifications, and remediation capabilities for suspicious content.
• Auditing helps monitor and investigate actions taken on your data, intelligently identify risks, contain and respond to threats, and protect valuable intellectual property.
• Advanced Data Governance provides smart policy recommendations and automatic data classifications that allow you to take actions on data- such as retention and deletion -throughout its lifecycle. Built-in and custom alerts help you identify data governance risks like unusual volumes of file deletion.

The multiple built-in security capabilities of Office 365 in combination with the above services and controls help ensure your data is protected in-place and incidents like file corruption, deletion, and malicious intent are minimized at all times.

More information:

• Data Protection on the Microsoft Trust Center
• Data Resiliency in Microsoft Office 365
• Overview of retention policies

[i] From Gartner Foundational Research: Prepare for and Respond to a Business Disruption After an Aggressive Cyberattack, ID: G00275607

Data protection beyond backup and recovery with Office 365

Protecting your data against file corruption , data loss, and malicious intent is a top priority for Microsoft, and an integral part of the Office 365 service. Our approach to data protection goes beyond high availability and disaster recovery scenarios. Resiliency and recoverability are built into the service.

Even if a traditional backup solution provides recovery options to address file corruption, deletion, and malicious attacks, it won’t necessarily help you recover quickly from such incidents. Research shows that it can take months to detect the presence of an attacker an organization’s network. Given this, a backup and restore solution could be a potential area of attack, and could further broaden the scope of attack into your disaster recovery environment. Additionally, all backup data would need to be throuroughly cleansed before it could be leveraged as a viable restore option. Gartner predicts that by 2020, 30% of organizations targeted by major cyberattacks will spend more than two months cleansing backup systems and data, resulting in delayed recoveries.[i]

With this in mind, Office 365 has moved beyond the backup and restore solutions that were first established in on-premises environments. Microsoft invests deeply in providing a holistic in-place solution that both keeps multiple copies of your data across multiple locations, and enables you to develop upfront policies for prevention and detection. These policies can be enforced manually and automatically at multiple levels of granularity, including via intelligent location-based classification, patterns, or sensitive types of content.

In addition to the inherent versioning and recycling capabilities provided by applications like Exchange, SharePoint, and OneDrive, Office 365 provides comprehensive solutions to help keep your data safe from both human error as well as malicious attacks:

• Data Loss Prevention helps customers to identify, monitor and protect sensitive data through deep content analysis.
• Exchange Online Protection provides robust email protection against spam, known viruses and malware.
• Advanced Threat Protection extends Exchange Online Protection by safeguarding your Office 365 environment (email, Word, Excel, Powerpoint, SharePoint, OneDrive, and Teams) from today’s most sophisticated unknown threats leveraging behavioral analysis and machine learning techniques to mitigate malicious content. ATP also provides real time, time-of-click protection against malicious URLs, and rich reporting and tracking capabilities, so you can gain critical insights into who is being targeted in your organization and the category, volume, and frequency of attacks you are facing.
• Threat Intelligence provides interactive tools to analyze prevalence and severity of threats in near real-time, real-time and customizable threat alert notifications, and remediation capabilities for suspicious content.
• Auditing helps monitor and investigate actions taken on your data, intelligently identify risks, contain and respond to threats, and protect valuable intellectual property.
• Advanced Data Governance provides smart policy recommendations and automatic data classifications that allow you to take actions on data- such as retention and deletion -throughout its lifecycle. Built-in and custom alerts help you identify data governance risks like unusual volumes of file deletion.

The multiple built-in security capabilities of Office 365 in combination with the above services and controls help ensure your data is protected in-place and incidents like file corruption, deletion, and malicious intent are minimized at all times.

More information:

• Data Protection on the Microsoft Trust Center
• Data Resiliency in Microsoft Office 365
• Overview of retention policies

[i] From Gartner Foundational Research: Prepare for and Respond to a Business Disruption After an Aggressive Cyberattack, ID: G00275607

Customizing Office 365 ProPlus using the Office Customization Tool for Click-to-Run

Today we are announcing a preview of the Office Customization Tool for Click-to-Run, a simple to use web application that enables desktop administrators to customize Office 365 clients.

Until today, Windows desktop administrators would use notepad or an equivalent text editor to compile various XML statements to define the Office edition, feature update frequency, version, language and other number of available settings. This somewhat tedious task, in most cases, would result in installation errors from fouled up manual entries or copy-and-paste actions into the text editor.

With the new Office Customization Tool, desktop admins can leverage the rich user interface that intuitively shows all available options to build the desired Office configurations. The configuration tool groups the commonly used settings in the following categories:

• software & language
• installation & update
• licensing & display

Each of these areas provide admins with options to help meet their security and regulatory needs.

One of our favorite additions, is the configuration builder. Desktop admins can quickly see a list of all configuration settings being chosen on the right-hand side of the screen, giving the desktop admin a quick and easy way to see the result of their selections without jumping through multiple screens.

When all the desired settings have been selected, desktop admins are provided with the option to download the resulting configuration.xml file which is to be used in conjunction with the Office Deployment Tool for the settings to take affect during installation time of the Office 365 client.

Desktop Admin also have an option to upload any previously configured XML files to the configuration tool and modify them with new or existing settings.

For those of you who are familiar with the old Win32 Office Customization Tool which came with your perpetual (MS Installer) bits, you’ll notice the new customization tool has a lack of install-time user preferences. Over the next several months we will be enhancing the tool to enable desktop admins to select many configurable user preferences that are currently being offered with the perpetual counterpart. We encourage you to try out the new Office Customization Tool which is available in preview today, by clicking on the link or typing http://config.office.com in your browser. Send us feedback and let us know what you think by using the send a smile feature, located on the top right of the web application.

Amesh Mansukhani

Senior Program Manager – Office Engineering

Customizing Office 365 ProPlus using the Office Customization Tool for Click-to-Run

Today we are announcing a preview of the Office Customization Tool for Click-to-Run, a simple to use web application that enables desktop administrators to customize Office 365 clients.

Until today, Windows desktop administrators would use notepad or an equivalent text editor to compile various XML statements to define the Office edition, feature update frequency, version, language and other number of available settings. This somewhat tedious task, in most cases, would result in installation errors from fouled up manual entries or copy-and-paste actions into the text editor.

With the new Office Customization Tool, desktop admins can leverage the rich user interface that intuitively shows all available options to build the desired Office configurations. The configuration tool groups the commonly used settings in the following categories:

• software & language
• installation & update
• licensing & display

Each of these areas provide admins with options to help meet their security and regulatory needs.

One of our favorite additions, is the configuration builder. Desktop admins can quickly see a list of all configuration settings being chosen on the right-hand side of the screen, giving the desktop admin a quick and easy way to see the result of their selections without jumping through multiple screens.

When all the desired settings have been selected, desktop admins are provided with the option to download the resulting configuration.xml file which is to be used in conjunction with the Office Deployment Tool for the settings to take affect during installation time of the Office 365 client.

Desktop Admin also have an option to upload any previously configured XML files to the configuration tool and modify them with new or existing settings.

For those of you who are familiar with the old Win32 Office Customization Tool which came with your perpetual (MS Installer) bits, you’ll notice the new customization tool has a lack of install-time user preferences. Over the next several months we will be enhancing the tool to enable desktop admins to select many configurable user preferences that are currently being offered with the perpetual counterpart. We encourage you to try out the new Office Customization Tool which is available in preview today, by clicking on the link or typing http://config.office.com in your browser. Send us feedback and let us know what you think by using the send a smile feature, located on the top right of the web application.

Amesh Mansukhani

Senior Program Manager – Office Engineering

Rethinking the modern workplace with Microsoft 365

Today’s post was written by Catherine Boeger, general manager for Microsoft Office marketing

Today the rapid pace of change is challenging businesses and government organizations to rethink everything we do. What’s changing? For the first time ever, we have five generations in the workforce, from Baby Boomers to Generation Z, all with different ideas about how work gets done and different levels of comfort and expectations around technology. Constantly changing customer and citizen expectations are pushing businesses to innovate quickly and find new ways to leverage information from both inside and outside organizations. And ever-growing cyber security threats remind us we must remain vigilant in protecting our employees and customer data and in maintaining regulatory and industry compliance. One of the primary questions is, how can you embrace these modern workplace trends to help drive business growth? I want to share some of the ways Microsoft 365, which brings together Office 365, Windows 10, and Enterprise Security + Mobility, can help organizations like yours leverage digital transformation to enable people to come together in a secure way and get the best results from each other to drive business forward.

Let’s first look at the generational shift in the workplace. With five generations of workers on the payroll, how can you create a connected environment to leverage that diversity, which can be so critical for your success? At Microsoft, we’ve found that teamwork is key—bringing together groups of people, no matter their generation, function, or location, to address problems and opportunities with a shared sense of accountability to complete the task in front of them. That’s why we built Microsoft Teams in Microsoft 365: to help you create a digital hub for teamwork where everyone can easily share or access information they need and focus on a common goal. Powerful features like threaded persistent chats and access to recorded meetings can help create an ongoing dialog and enable people to learn from each other and get caught up quickly. And while we all may have a habit of thinking that mobility is more important to Millennials or younger generations, really the need and desire to be productive from anywhere has become a reality of all our lives, which is why Teams is accessible from almost any device.

Generational diversity isn’t the only gap we can bridge to help drive business growth. We’re building tools for the modern workplace that close longstanding technology gaps that separate employees from data, resources and expertise they need to do their best work. We believe a truly modern workplace can empower everyone in the organization to turn ideas into action – from the executive team to the Firstline Workforce.

Firstline Workers are often the first to engage customers, the first to represent a company’s brand and first to see products and services in action. They are the people behind the counter, on the phone, in the clinics, on shop floor and in the field. Their unique perspective provides the on-the-ground facts that help organizations spot trends, challenges and best practices. We see organizations take advantage of this firstline perspective every day to unlock innovation and growth. I’m reminded of a Microsoft customer, Fruit of the Loom, who recognized that “their greatest thinkers are within the company,” according to their Chief Operating Officer, Tony Pelaski.  Fruit of the Loom is using Microsoft 365 Enterprise to connect the entire organization and foster an engaged workforce with the capabilities and tools to deliver against customer insights, market trends, and new ideas. Customer stories like these inspired us to create a version of Microsoft 365 specifically for your Firstline Workforce. We know that all organizations have critical data, and I believe it will be those that take advantage of their firstline data and empower all workers that will achieve a true and sustainable competitive advantage.

Of course, any data you collect must be secured. Today we all face constant pressure to have open flows of information to drive productivity and teamwork, and it’s as critical as ever to protect our organizations because threats today are complex and target everyone. Cyber threats have grown so pervasive that 74 percent of organizations expect to be hacked in the next year.[1] That’s why Microsoft built security into all layers of Microsoft 365, powered by the Microsoft Intelligent Security Graph, to help you detect threats and protect your people, data, and devices without disrupting employee productivity. Customers like the UK Ministry of Defence have felt confident in shifting to the Microsoft cloud because capabilities like Office 365 Advanced Threat Protection and Customer Lockbox help provide the security and privacy controls they need to protect sensitive data.

And on top of security, we all worry about how best to maintain compliance and data privacy, because no doing so can stop any organization—no matter how innovative—in its tracks. Microsoft works closely with regulators and customers to ensure that our services are compliant with global, regional, and industry regulations. Microsoft 365 provides advanced compliance functionality to help adhere to these regulations, including General Data Protection Regulation, also known as GDPR. Microsoft 365 is ready for May 25, 2018 – the day when GDPR takes effect, and can help you accelerate your compliance journey.

As a keynote speaker at the upcoming Microsoft Tech Summit Toronto December 13 and 14, I’ll be talking in depth about how Microsoft 365 can help you create a modern workplace that brings people together in secure ways to innovate new products and services. I hope you’ll join me and Arpan Shah, general manager of Azure Infrastructure marketing at Microsoft, to discover the latest trends, tools, and product roadmaps designed to help you thrive in a new world of work.

[1] http://www.isaca.org/cyber/Documents/State-of-Cybersecurity-infographic.pdf

Rethinking the modern workplace with Microsoft 365

Today’s post was written by Catherine Boeger, general manager for Microsoft Office marketing

Today the rapid pace of change is challenging businesses and government organizations to rethink everything we do. What’s changing? For the first time ever, we have five generations in the workforce, from Baby Boomers to Generation Z, all with different ideas about how work gets done and different levels of comfort and expectations around technology. Constantly changing customer and citizen expectations are pushing businesses to innovate quickly and find new ways to leverage information from both inside and outside organizations. And ever-growing cyber security threats remind us we must remain vigilant in protecting our employees and customer data and in maintaining regulatory and industry compliance. One of the primary questions is, how can you embrace these modern workplace trends to help drive business growth? I want to share some of the ways Microsoft 365, which brings together Office 365, Windows 10, and Enterprise Security + Mobility, can help organizations like yours leverage digital transformation to enable people to come together in a secure way and get the best results from each other to drive business forward.

Let’s first look at the generational shift in the workplace. With five generations of workers on the payroll, how can you create a connected environment to leverage that diversity, which can be so critical for your success? At Microsoft, we’ve found that teamwork is key—bringing together groups of people, no matter their generation, function, or location, to address problems and opportunities with a shared sense of accountability to complete the task in front of them. That’s why we built Microsoft Teams in Microsoft 365: to help you create a digital hub for teamwork where everyone can easily share or access information they need and focus on a common goal. Powerful features like threaded persistent chats and access to recorded meetings can help create an ongoing dialog and enable people to learn from each other and get caught up quickly. And while we all may have a habit of thinking that mobility is more important to Millennials or younger generations, really the need and desire to be productive from anywhere has become a reality of all our lives, which is why Teams is accessible from almost any device.

Generational diversity isn’t the only gap we can bridge to help drive business growth. We’re building tools for the modern workplace that close longstanding technology gaps that separate employees from data, resources and expertise they need to do their best work. We believe a truly modern workplace can empower everyone in the organization to turn ideas into action – from the executive team to the Firstline Workforce.

Firstline Workers are often the first to engage customers, the first to represent a company’s brand and first to see products and services in action. They are the people behind the counter, on the phone, in the clinics, on shop floor and in the field. Their unique perspective provides the on-the-ground facts that help organizations spot trends, challenges and best practices. We see organizations take advantage of this firstline perspective every day to unlock innovation and growth. I’m reminded of a Microsoft customer, Fruit of the Loom, who recognized that “their greatest thinkers are within the company,” according to their Chief Operating Officer, Tony Pelaski.  Fruit of the Loom is using Microsoft 365 Enterprise to connect the entire organization and foster an engaged workforce with the capabilities and tools to deliver against customer insights, market trends, and new ideas. Customer stories like these inspired us to create a version of Microsoft 365 specifically for your Firstline Workforce. We know that all organizations have critical data, and I believe it will be those that take advantage of their firstline data and empower all workers that will achieve a true and sustainable competitive advantage.

Of course, any data you collect must be secured. Today we all face constant pressure to have open flows of information to drive productivity and teamwork, and it’s as critical as ever to protect our organizations because threats today are complex and target everyone. Cyber threats have grown so pervasive that 74 percent of organizations expect to be hacked in the next year.[1] That’s why Microsoft built security into all layers of Microsoft 365, powered by the Microsoft Intelligent Security Graph, to help you detect threats and protect your people, data, and devices without disrupting employee productivity. Customers like the UK Ministry of Defence have felt confident in shifting to the Microsoft cloud because capabilities like Office 365 Advanced Threat Protection and Customer Lockbox help provide the security and privacy controls they need to protect sensitive data.

And on top of security, we all worry about how best to maintain compliance and data privacy, because no doing so can stop any organization—no matter how innovative—in its tracks. Microsoft works closely with regulators and customers to ensure that our services are compliant with global, regional, and industry regulations. Microsoft 365 provides advanced compliance functionality to help adhere to these regulations, including General Data Protection Regulation, also known as GDPR. Microsoft 365 is ready for May 25, 2018 – the day when GDPR takes effect, and can help you accelerate your compliance journey.

As a keynote speaker at the upcoming Microsoft Tech Summit Toronto December 13 and 14, I’ll be talking in depth about how Microsoft 365 can help you create a modern workplace that brings people together in secure ways to innovate new products and services. I hope you’ll join me and Arpan Shah, general manager of Azure Infrastructure marketing at Microsoft, to discover the latest trends, tools, and product roadmaps designed to help you thrive in a new world of work.

[1] http://www.isaca.org/cyber/Documents/State-of-Cybersecurity-infographic.pdf

Office Online Server November 2017 Release

The Office Online team is pleased to release our latest update to Office Online Server (OOS). OOS empowers organizations to view, edit, and create documents in the browser with Word, PowerPoint, Excel, and OneNote from their own datacenter. Please verify that you have the latest version of the OOS release to ensure the best experience.

The November 2017 update of OOS includes the following improvements:

• Improved booting performance in PowerPoint Online editing scenarios
• Enhanced transitions in PowerPoint Online
• Improved Find functionality in Excel Online
• Document format conversion from xls to xlsx supported in Excel Online
• Emoji support in Word Online
• Increased table capabilities in Word Online
• Insert image from host in Word Online
• Doubled the time limit for audio recordings in OneNote Online
• Accessibility & usability improvements across all applications
• Many more improvements + bug fixes across all applications

How do I get OOS/download the update?

We encourage OOS customers to download the November 2017 release, as only the latest version will be supported with bug fixes and security patches available from the Microsoft Updates Download Center. You must uninstall the previous version of OOS to install this release.

With the exception of those who have access through the Open Program, Volume Licensing customers with a Volume Licensing account can download at no cost and will have view-only functionality which includes PowerPoint sharing in Skype for Business. Customers that require document creation, edit and save functionality in OOS need to have an on-premises Office Suite license with Software Assurance or an Office 365 ProPlus subscription. To download the latest update of OOS, please proceed to the Volume License Servicing Center. Office Online Server is a component of Office; therefore, it will be shown under each of the Office product pages including Office Standard 2016, Office Professional Plus 2016, and Office 2016 for Mac Standard. For more information on licensing requirements, please refer to our product terms.

For customers whose licenses qualify for OOS, but cannot obtain OOS through the Volume Licensing Services Center, the following actions are possible:

• VL Open customers can contact their Support Center.
• Direct customers can submit a request from their Office 365 admin center or contact support.

Office Online Server November 2017 Release

The Office Online team is pleased to release our latest update to Office Online Server (OOS). OOS empowers organizations to view, edit, and create documents in the browser with Word, PowerPoint, Excel, and OneNote from their own datacenter. Please verify that you have the latest version of the OOS release to ensure the best experience.

The November 2017 update of OOS includes the following improvements:

• Improved booting performance in PowerPoint Online editing scenarios
• Enhanced transitions in PowerPoint Online
• Improved Find functionality in Excel Online
• Document format conversion from xls to xlsx supported in Excel Online
• Emoji support in Word Online
• Increased table capabilities in Word Online
• Insert image from host in Word Online
• Doubled the time limit for audio recordings in OneNote Online
• Accessibility & usability improvements across all applications
• Many more improvements + bug fixes across all applications

How do I get OOS/download the update?

We encourage OOS customers to download the November 2017 release, as only the latest version will be supported with bug fixes and security patches available from the Microsoft Updates Download Center. You must uninstall the previous version of OOS to install this release.

With the exception of those who have access through the Open Program, Volume Licensing customers with a Volume Licensing account can download at no cost and will have view-only functionality which includes PowerPoint sharing in Skype for Business. Customers that require document creation, edit and save functionality in OOS need to have an on-premises Office Suite license with Software Assurance or an Office 365 ProPlus subscription. To download the latest update of OOS, please proceed to the Volume License Servicing Center. Office Online Server is a component of Office; therefore, it will be shown under each of the Office product pages including Office Standard 2016, Office Professional Plus 2016, and Office 2016 for Mac Standard. For more information on licensing requirements, please refer to our product terms.

For customers whose licenses qualify for OOS, but cannot obtain OOS through the Volume Licensing Services Center, the following actions are possible:

• VL Open customers can contact their Support Center.
• Direct customers can submit a request from their Office 365 admin center or contact support.

Part 4: Promote Microsoft 365 awareness and enable end users with training

This blog series is written by Cyril Belikoff, Senior Director of Office Marketing

This is the fourth and final post from our blog series on the four success factors for driving Microsoft 365 adoption.

Part 1: Enable your business stakeholders with a successful Microsoft 365 adoption

Part 2: Recruit key stakeholders to help with your adoption

Part 3: Identify business needs and prioritize Microsoft 365 scenarios

In this blog post I will focus on the last two success factors – Awareness and Training, outlining best practices and available resources.

Utilizing a combination of internal communication campaigns and training to promote awareness and ensure end user readiness is crucial in overcoming the typical apathy that awaits new technology rollouts. Awareness and training really do have a big impact. According to research, high usage Office 365 customers were more likely to have implemented awareness and training activities as part of their adoption plan when compared to customers with lower usage.

Setting the stage for effective awareness and training

We are all too familiar with how hard it is to get people to change. Let’s face it, most people approach change from a selfish perspective. Therefore, it’s important your communication and training efforts are positioned in the context of what your end users care about most – what’s in it for them. Also, your training must go beyond the procedural “how-to” information for performing tasks with Microsoft 365. Let your end users know why the change is happening and what’s in it for them. An effective way of doing this is to tailor your communications and training around the scenarios you identified and prioritized earlier in your planning efforts.  

Like any change, it’s important to reinforce it to ensure end users sustain their adoption of Microsoft 365 and the new culture of work it brings. Don’t think of your awareness and training execution as a one-time event, rather it should cover pre-launch, launch, and post-launch.

Create internal awareness and excitement

To drive sustained adoption, users must be aware of and excited for Microsoft 365.  This means doing internal communications to promote Office 365 and engagement events. Use the resources we’ve made available, including email, poster, and tips and tricks templates you can customize for your rollout. Have a senior leader in the business be the face of your awareness campaign to validate the importance of the organization adopting Microsoft 365 and getting everyone onboard.

Enable end users to be successful with Microsoft 365

Given the diversity of people in any organization you’ll likely have multiple audiences to serve with your training program. In preparing your plan it’s important to consider:

• What are the different user types in your organization? What is their comfort level with new technology?
• What is their role in the organization? What are some of the tasks they perform?
• Where do users perform these tasks? On a mobile device? In the office using a workstation?
• How might organizational policies be affected by the integration of the new tool set – e.g., sharing documents, storing files, collaborating with external partners, using email attachments?

Training end users should take on multiple forms to accommodate different learning styles, geographical barriers, and any constraints you face. To get started with your training, take advantage of the available resources from Microsoft, including the Office Training Center and Windows 10 Quick Start Guides. Use your champions to help supplement your training plan, they are very effective at helping ready your end users.

Next steps

Now that we’ve reviewed all four of the success factors for driving Microsoft 365 adoption – Stakeholders, Scenarios, Awareness and Training – your question may be what’s next? It’s time to start planning how you are going to ensure these success factors are in place for your adoption. I’d suggest getting your stakeholders and project team members onboard. Work with Microsoft FastTrack, our customer success service, and a Microsoft partner to build your Success Plan and get further guidance and resources to help you implement these four success factors.

Reach out to us and your peers who are also on this journey by checking out the Drive Adoption community. We look forward to hearing about your Microsoft 365 success story!

Part 4: Promote Microsoft 365 awareness and enable end users with training

This blog series is written by Cyril Belikoff, Senior Director of Office Marketing

This is the fourth and final post from our blog series on the four success factors for driving Microsoft 365 adoption.

Part 1: Enable your business stakeholders with a successful Microsoft 365 adoption

Part 2: Recruit key stakeholders to help with your adoption

Part 3: Identify business needs and prioritize Microsoft 365 scenarios

In this blog post I will focus on the last two success factors – Awareness and Training, outlining best practices and available resources.

Utilizing a combination of internal communication campaigns and training to promote awareness and ensure end user readiness is crucial in overcoming the typical apathy that awaits new technology rollouts. Awareness and training really do have a big impact. According to research, high usage Office 365 customers were more likely to have implemented awareness and training activities as part of their adoption plan when compared to customers with lower usage.

Setting the stage for effective awareness and training

We are all too familiar with how hard it is to get people to change. Let’s face it, most people approach change from a selfish perspective. Therefore, it’s important your communication and training efforts are positioned in the context of what your end users care about most – what’s in it for them. Also, your training must go beyond the procedural “how-to” information for performing tasks with Microsoft 365. Let your end users know why the change is happening and what’s in it for them. An effective way of doing this is to tailor your communications and training around the scenarios you identified and prioritized earlier in your planning efforts.  

Like any change, it’s important to reinforce it to ensure end users sustain their adoption of Microsoft 365 and the new culture of work it brings. Don’t think of your awareness and training execution as a one-time event, rather it should cover pre-launch, launch, and post-launch.

Create internal awareness and excitement

To drive sustained adoption, users must be aware of and excited for Microsoft 365.  This means doing internal communications to promote Office 365 and engagement events. Use the resources we’ve made available, including email, poster, and tips and tricks templates you can customize for your rollout. Have a senior leader in the business be the face of your awareness campaign to validate the importance of the organization adopting Microsoft 365 and getting everyone onboard.

Enable end users to be successful with Microsoft 365

Given the diversity of people in any organization you’ll likely have multiple audiences to serve with your training program. In preparing your plan it’s important to consider:

• What are the different user types in your organization? What is their comfort level with new technology?
• What is their role in the organization? What are some of the tasks they perform?
• Where do users perform these tasks? On a mobile device? In the office using a workstation?
• How might organizational policies be affected by the integration of the new tool set – e.g., sharing documents, storing files, collaborating with external partners, using email attachments?

Training end users should take on multiple forms to accommodate different learning styles, geographical barriers, and any constraints you face. To get started with your training, take advantage of the available resources from Microsoft, including the Office Training Center and Windows 10 Quick Start Guides. Use your champions to help supplement your training plan, they are very effective at helping ready your end users.

Next steps

Now that we’ve reviewed all four of the success factors for driving Microsoft 365 adoption – Stakeholders, Scenarios, Awareness and Training – your question may be what’s next? It’s time to start planning how you are going to ensure these success factors are in place for your adoption. I’d suggest getting your stakeholders and project team members onboard. Work with Microsoft FastTrack, our customer success service, and a Microsoft partner to build your Success Plan and get further guidance and resources to help you implement these four success factors.

Reach out to us and your peers who are also on this journey by checking out the Drive Adoption community. We look forward to hearing about your Microsoft 365 success story!

Part 3: Identify business needs and prioritize Microsoft 365 scenarios

This blog series is written by Cyril Belikoff, Senior Director of Office Marketing

This is the third post from our blog series on the four success factors for driving Microsoft 365 adoption.

Check out the other posts part of this series:

Part 1: Enable your business stakeholders with a successful Microsoft 365 adoption
Part 2: Recruit key stakeholders to help with your adoption

In this blog post I will focus on the second success factor – Scenarios, and how to identify and prioritize them, while measuring their impact on your organization.

The true measure of success for your Microsoft 365 adoption, like any change or new technology, will be the value realized by your organization from its investment. Your opportunity with Microsoft 365 is to enable the different Lines of Business (LoBs) and departments in your organization to realize important business outcomes. This requires identifying and prioritizing scenarios – which are the different ways people and teams in your organization can use the capabilities of Microsoft 365 to achieve their goals.

Get started with early wins and build on that success

Our most successful customers typically start their journey with more basic scenarios that have universal appeal across the organization:

• Employee Engagement & Communication: Create a sustainable, consistent way for senior leaders to connect with employees, using Yammer as a community to share and engage, and Skype Meeting Broadcast for companywide meetings.
• Bring Campaigns to Market Faster: Enable marketers to collaborate with people inside and outside the organization using Microsoft Teams as their shared workspace for communicating and sharing with team members.
• Increase Sales Productivity and Grow Revenue: Provide sales teams with a centralized hub with Microsoft Teams for sales planning, real time collaboration on proposals and RFPs, and for managing their monthly, quarterly, and annual business reviews.
• Streamline Business Reviews: Help finance move beyond gathering and cleaning data to be able to analyze data with Power BI, and collaborate together on the data in one place with Microsoft Teams.

Once you’ve delivered value with these more basic scenarios, you have more credibility to engage your business stakeholders for custom scenarios that deliver unique value. Think of this value realization motion as a flywheel – score some early wins with cross organization scenarios, and then move on to more ambitious areas of impact for each LoB or department. As you provide more and more impact to the business, more stakeholders will get engaged and the momentum of the flywheel builds and builds.

So, how can you work with your business stakeholders to identify relevant scenarios for their teams to adopt? At it’s most basic level it’s about identifying what the team wants to accomplish, how they can use the technology to accomplish their goal, and what the expected impact of the Scenario is. To help you get started, check out the Microsoft 365 productivity library, where you can discover new scenarios based on your industry and different functional departments.

The IT team leading the Microsoft 365 adoption at Standard Bank – Africa’s largest banking group, has done a great job engaging with the business to identify scenarios that are helping different stakeholders accomplish their goals. Standard Bank dedicated an adoption team within IT to engage with each business unit and functional department to realize unique value with Microsoft 365 in a consistent manner – i) conduct an “art of the possible” session with the team so they can start to envision relevant Microsoft 365 scenarios, ii) workshop scenarios by mapping Microsoft 365 capabilities to the team’s challenges and goals, iii) prototyping and implementing prioritized scenarios, and iv) enabling the business unit to be self-sustainable in their adoption of scenarios and evolving the solutions to suit their needs.

“You don’t need a large team and budget to get going. Dedicate some resources who are passionate about improving the business, who can get in where the work is happening and can assist business users in making the bridge between their day to day challenges and friction points, and the enabling technology that comes with Microsoft 365.

A great resource to help with this is the Microsoft 365 Productivity Library, we’ve used it to help our business discover scenarios and use cases that are relevant to them. Once they see that they can bring different components of the suite together to respond to different needs, they get it.”

Ian Doyle
Standard Bank, IT Executive

To avoid overwhelming end users with too many scenarios at the same time it’s important to prioritize your scenarios based on expected impact and difficulty of implementing. This prioritized list will determine what scenarios get rolled out when.

Measure and share success

To measure the success of your Microsoft 365 rollout, it’s critical to develop a set of criteria to evaluate the different scenarios you and your team have implemented. Identify Key Performance Indicators (KPIs) that you expect will improve based on adopting your scenarios. Evaluate where you are before implementing Microsoft 365 and measure your ongoing progress post implementation. While it’s important to measure and showcase the business value you are providing the organization with your Microsoft 365 implementation, monitoring and reporting on usage helps demonstrate overall adoption levels and areas where improvement is required. The Office 365 adoption content pack is available to gain insights on how your organization is adopting the various services within Office 365.

Success stories are often just as valuable as quantitative measures when demonstrating Microsoft 365 success. Encourage your project team members and champions to identify examples of people and teams using Microsoft 365 to accomplish their goals and everyday tasks. Make sure you share these success stories through Yammer or other internal channels.

Now that you have identified and prioritized your scenarios, it’s time to create internal excitement about the scenarios and ready end users to successfully adopt them. Stay tuned for the next blog post where I will cover the final two success factors for driving Microsoft 365 adoption – Awareness and Training.

Part 3: Identify business needs and prioritize Microsoft 365 scenarios

This blog series is written by Cyril Belikoff, Senior Director of Office Marketing

This is the third post from our blog series on the four success factors for driving Microsoft 365 adoption.

Check out the other posts part of this series:

Part 1: Enable your business stakeholders with a successful Microsoft 365 adoption
Part 2: Recruit key stakeholders to help with your adoption

In this blog post I will focus on the second success factor – Scenarios, and how to identify and prioritize them, while measuring their impact on your organization.

The true measure of success for your Microsoft 365 adoption, like any change or new technology, will be the value realized by your organization from its investment. Your opportunity with Microsoft 365 is to enable the different Lines of Business (LoBs) and departments in your organization to realize important business outcomes. This requires identifying and prioritizing scenarios – which are the different ways people and teams in your organization can use the capabilities of Microsoft 365 to achieve their goals.

Get started with early wins and build on that success

Our most successful customers typically start their journey with more basic scenarios that have universal appeal across the organization:

• Employee Engagement & Communication: Create a sustainable, consistent way for senior leaders to connect with employees, using Yammer as a community to share and engage, and Skype Meeting Broadcast for companywide meetings.
• Bring Campaigns to Market Faster: Enable marketers to collaborate with people inside and outside the organization using Microsoft Teams as their shared workspace for communicating and sharing with team members.
• Increase Sales Productivity and Grow Revenue: Provide sales teams with a centralized hub with Microsoft Teams for sales planning, real time collaboration on proposals and RFPs, and for managing their monthly, quarterly, and annual business reviews.
• Streamline Business Reviews: Help finance move beyond gathering and cleaning data to be able to analyze data with Power BI, and collaborate together on the data in one place with Microsoft Teams.

Once you’ve delivered value with these more basic scenarios, you have more credibility to engage your business stakeholders for custom scenarios that deliver unique value. Think of this value realization motion as a flywheel – score some early wins with cross organization scenarios, and then move on to more ambitious areas of impact for each LoB or department. As you provide more and more impact to the business, more stakeholders will get engaged and the momentum of the flywheel builds and builds.

So, how can you work with your business stakeholders to identify relevant scenarios for their teams to adopt? At it’s most basic level it’s about identifying what the team wants to accomplish, how they can use the technology to accomplish their goal, and what the expected impact of the Scenario is. To help you get started, check out the Microsoft 365 productivity library, where you can discover new scenarios based on your industry and different functional departments.

The IT team leading the Microsoft 365 adoption at Standard Bank – Africa’s largest banking group, has done a great job engaging with the business to identify scenarios that are helping different stakeholders accomplish their goals. Standard Bank dedicated an adoption team within IT to engage with each business unit and functional department to realize unique value with Microsoft 365 in a consistent manner – i) conduct an “art of the possible” session with the team so they can start to envision relevant Microsoft 365 scenarios, ii) workshop scenarios by mapping Microsoft 365 capabilities to the team’s challenges and goals, iii) prototyping and implementing prioritized scenarios, and iv) enabling the business unit to be self-sustainable in their adoption of scenarios and evolving the solutions to suit their needs.

“You don’t need a large team and budget to get going. Dedicate some resources who are passionate about improving the business, who can get in where the work is happening and can assist business users in making the bridge between their day to day challenges and friction points, and the enabling technology that comes with Microsoft 365.

A great resource to help with this is the Microsoft 365 Productivity Library, we’ve used it to help our business discover scenarios and use cases that are relevant to them. Once they see that they can bring different components of the suite together to respond to different needs, they get it.”

Ian Doyle
Standard Bank, IT Executive

To avoid overwhelming end users with too many scenarios at the same time it’s important to prioritize your scenarios based on expected impact and difficulty of implementing. This prioritized list will determine what scenarios get rolled out when.

Measure and share success

To measure the success of your Microsoft 365 rollout, it’s critical to develop a set of criteria to evaluate the different scenarios you and your team have implemented. Identify Key Performance Indicators (KPIs) that you expect will improve based on adopting your scenarios. Evaluate where you are before implementing Microsoft 365 and measure your ongoing progress post implementation. While it’s important to measure and showcase the business value you are providing the organization with your Microsoft 365 implementation, monitoring and reporting on usage helps demonstrate overall adoption levels and areas where improvement is required. The Office 365 adoption content pack is available to gain insights on how your organization is adopting the various services within Office 365.

Success stories are often just as valuable as quantitative measures when demonstrating Microsoft 365 success. Encourage your project team members and champions to identify examples of people and teams using Microsoft 365 to accomplish their goals and everyday tasks. Make sure you share these success stories through Yammer or other internal channels.

Now that you have identified and prioritized your scenarios, it’s time to create internal excitement about the scenarios and ready end users to successfully adopt them. Stay tuned for the next blog post where I will cover the final two success factors for driving Microsoft 365 adoption – Awareness and Training.