Understand the workflow provisions around SharePoint, Office365, Windows Azure used to improve business process automation, collaboration and productivity.
Read how Service Delivery (automation, data governance, data processing, support), aligns to Information Assurance (IA) and concerns all content management systems.
Read how Office365 includes Service Assurance providing resources to carry out risk assessments and audits, and includes a wealth of reports covering security, and the relevant legislation.
Read how Web Analytics improves the usability of the SharePoint solution, drives collaboration, boosts ROI (Return On Investment); and thus enhances the overall productivity of SharePoint users
Read how a usable SharePoint solution needs to take into consideration the service standards applicable like design, development, commonality, consistency, tools and cross platform standards. 
Read how automation of an enterprise solution including Maintainability, Availability, Resiliency and Supportability using multiple technologies requires an adoption of an suite that allows you flexibility.
Guide to Business Continuity Planning
A good guide to Business Continuty Management is available for download. Business Continuity Management is a process driven from the top of the organisation. The first stage has to be an acceptance by the Board or the Executive Committee of the organisation that BCM...
Hints and Tips
A short document showing some good / bad project techniques Download: prjtiphints
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