Understand the workflow provisions around SharePoint, Office365, Windows Azure used to improve business process automation, collaboration and productivity.
Read how Service Delivery (automation, data governance, data processing, support), aligns to Information Assurance (IA) and concerns all content management systems.
Read how Office365 includes Service Assurance providing resources to carry out risk assessments and audits, and includes a wealth of reports covering security, and the relevant legislation.
Read how Web Analytics improves the usability of the SharePoint solution, drives collaboration, boosts ROI (Return On Investment); and thus enhances the overall productivity of SharePoint users
Read how a usable SharePoint solution needs to take into consideration the service standards applicable like design, development, commonality, consistency, tools and cross platform standards. 
Read how automation of an enterprise solution including Maintainability, Availability, Resiliency and Supportability using multiple technologies requires an adoption of an suite that allows you flexibility.
What is the status of cloud among UK businesses?
Got a great read today I thought I should share with you all. Got to read a thought leadership piece from Forrester focusing on Cloud Change Agents. This report is the result of a study Microsoft commissioned with Forrester to explore the status of cloud as a business...
SharePoint 2013 Helpdesk Site Available
I have created a basic SharePoint 2013 helpdesk template which you can try out, modify and apply as a helper to their SharePoint support desks. The reason for supplying this is to (a) give an understanding of the ability of SharePoint to provide basic helpdesk...
Office 365 and Office 2013 launched!
Office is definitely the topic of the moment and below is some information about this great new release along with details about the consumer and community support offerings now available. Yesterday Microsoft reached another very exciting milestone on our journey to...
Planning Worksheets for SharePoint 2010 and SharePoint 2013
The following downloads are worksheets designed to help plan aspects of a SharePoint 2010 or a SharePoint 2013 implementation, and at the same time ensure that decisions in the design are captured.So, you should use these in conjunction with the development of the...
Tackling the ‘T’ Word
I put together an article concerning SharePoint Training and Resources for IMIS (Institute of Management Information Systems), this is now available on line http://content.yudu.com/Library/A2088g/IMISDecember2012/resources/9.htm This is a guide on the resources,...
Some Guiding Principles for SharePoint Service Delivery
SharePoint Service Delivery concerns itself with capability, and the methods used to ensure that the clients SharePoint vision and goals align with the users, and includes focusing how those responsible for managing the platform (the technical teams) fit and provide...
I’m Speaking at the European SharePoint Conference 2013
I'm speaking at the European SharePoint Conference 2013 and I'm delighted to be a part of this fantastic gathering of the SharePoint Community, Feb 4-7 2013, in Copenhagen, Denmark. I will also be conducted a session on "Ten Steps to Creating a SharePoint Support...
SharePoint Collaborative Ownership
In Chapter 4 of my forthcoming book SharePoint 2013 User Adoption Planning and Governance, there is a section titled 'Collaborative Ownership'; it is my take on the creation of simple rules to manage a SharePoint solution (note - an implementation of a SharePoint...
SharePoint Governance Guide
Not a hardware, software, or people resource solution. It is an organizational strategy and methodology for documenting and implementing business rules and controls related to your client’s data. It brings cross-functional teams together to identify data issues...
SharePoint User Adoption – Key things to mention for SharePoint 2013
Excerp: "For those entrenched in trying to get information workers to buy into using SharePoint, SharePoint User Adoption seems to be a black art. In a way, it is because the kind of enticements and methods you use will be relative to the product that is being...
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