• Workflow Service Delivery OptionsUnderstand the workflow provisions around SharePoint, Office365, Windows Azure used to improve business process automation, collaboration and productivity.
  • Principles and Concepts of Information AssuranceRead how Service Delivery (automation, data governance, data processing, support), aligns to Information Assurance (IA) and concerns all content management systems.
  • Service Assurance in Office365Read how Office365 includes Service Assurance providing resources to carry out risk assessments and audits, and includes a wealth of reports covering security, and the relevant legislation.
  • Web Analytics is a RevolutionRead how Web Analytics improves the usability of the SharePoint solution, drives collaboration, boosts ROI (Return On Investment); and thus enhances the overall productivity of SharePoint users
  • Creating a Repeatable Solution Delivery ProcessRead how a usable SharePoint solution needs to take into consideration the service standards applicable like design, development, commonality, consistency, tools and cross platform standards.
  • Service Delivery and AutomationRead how automation of an enterprise solution including Maintainability, Availability, Resiliency and Supportability using multiple technologies requires an adoption of an suite that allows you flexibility.
The Office 365 Groups guide to Microsoft Ignite 2017

The Office 365 Groups guide to Microsoft Ignite 2017

Microsoft Ignite starts next week and we're working hard to make sure that each of the 1,400 sessions are packed with product news, useful information and demos. With so much to choose from, making sure you get the right content can be a challenge- so we're here to...

What’s new in Office 365 administration – September Update

What’s new in Office 365 administration – September Update

We continue to improve the Office 365 administration experience. In September, we added domain verification via email, improved the domain removal process and made it easier to identify guest users.   Easily add a domain with email verification One of the first...

“Ask Microsoft Anything” on Office 365 administration

“Ask Microsoft Anything” on Office 365 administration

Do you have questions about Office 365 administration?  Join the Office 365 product team for an "Ask Microsoft Anything" (AMA) on Tuesday, August 15th, 2017 from 9 a.m. to 10 a.m. PST / 5 p.m. to 6 p.m. GMT in the Office 365 Admin AMA group. Add...

Office 365 groups expiration is now in public preview

Office 365 groups expiration is now in public preview

Today we're announcing the public preview of Office 365 groups expiration for Azure Active Directory Premium customers. You can now manage the lifecycle of Office 365 groups, by setting an expiration duration for any group you choose. Once this is set, owners will be...

New Yammer groups usage report and updated Office 365 groups report

New Yammer groups usage report and updated Office 365 groups report

We continue to update the usage reports in the Office 365 admin center to provide you with a complete picture of how your organization is using Office 365. You'll start noticing the following enhancements over the coming weeks:   New Yammer groups activity report...

Service and Normal Incident Management for Office 365

Service and Normal Incident Management for Office 365

The time has come for us to discuss the Service Desk and Normal Incident Management.  I am very excited about this post because it will complete the baseline, core content for the series.  As a reminder, there are four questions that I get most often about...

What Happens to My Data in Office 365?

With Microsoft, you are the owner of your customer data. We use your customer data only to provide the services we have agreed upon, and for purposes that are compatible with providing those services. We do not share your data with our advertiser-supported services,...

What Happens to My Data in Office 365?

With Microsoft, you are the owner of your customer data. We use your customer data only to provide the services we have agreed upon, and for purposes that are compatible with providing those services. We do not share your data with our advertiser-supported services,...

Updated usage reports for SharePoint

Updated usage reports for SharePoint

We continue to update the usage reports in the Office 365 admin center to provide you with a complete picture of how your organization is using Office 365. You'll notice the following enhancements today.   The existing SharePoint activity report will be enhanced...

IT Agility to Realize Full Cloud Value – Evergreen Management

We're back with another edition of the Modern Service Management for Office 365 blog series! In this article, we review the evergreen cloud paradigm and considerations for an agile IT organization. These insights and best practices are brought to you by Carroll Moon,...